MCTS Chief Financial Officer, Tim Hosch says early estimates show 2023’s ridership numbers around 21 million which would be around 70 percent of pre-pandemic levels. In the three full years since the pandemic, average ridership was just 15.1 million. From 2017-2019, ridership numbers averaged 31.3 million. Ridership took a dip during the pandemic, but numbers are still in the millions. That’s not to say MCTS buses are ghost towns on wheels. The system has lost 10 routes and 1,422 bus stops since 2017. But, it’s no secret the Milwaukee County Transit System was hit hard by the pandemic, but it’s on the rebound. “I don’t have a vehicle so it’s convenient for me to get to where I need to get to,” Terence Pruitt said.Ĭonvenient and affordable words riders use to describe riding buses in Milwaukee County in 2023. ![]() They ride the bus every single day as their primary mode of transportation. It’s not the warmest welcome coming from the Siri-adjacent female voice, but it’s one riders like Keenan have grown accustomed to. ![]() He has to get to work to provide for his family and he depends on the bus to get him there on time.Īs his bus arrived on Capitol Avenue, the doors opened and a familiar automated voice chimed in, announcing the direction and final destination for this bus. ![]() For Keenan Pemberton, his expectations for the bus aren’t high.
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